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Insights Analytics Technologies Sdn. Bhd.

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IT Engineer

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Summary

Senior hands-on IT engineer managing infrastructure and daily IT operations for internal systems and clients: physical servers, virtualization, switching/VLANs, Active Directory, firewalls/VPN, Microsoft 365, endpoint security, and backup/disaster recovery, plus API integrations with SCADA and metering platforms.

We are looking for an experienced IT Engineer to take on a senior, hands-on role in managing our IT infrastructure and daily IT operations for internals and clients.

Job Responsibilities:

  • Plan, deploy, and maintain core IT systems to support operational growth and business requirements.

  • Monitor system health and capacity while keeping all platforms patched, securely configured, and fully supported.

  • Maintain accurate system and network architecture documentation for operational clarity and compliance.

  • Manage physical server infrastructure spanning installation, firmware, driver maintenance, and lifecycle tracking.

  • Operate virtualisation environments by handling virtual machine provisioning, resource allocation, and snapshot management.

  • Design and maintain corporate network switches, VLANs, routing, and wireless coverage to ensure optimal connectivity.

  • Administer Active Directory user accounts, group policies, DNS, perimeter firewalls, and secure VPN connections while enforcing least-privilege access.

  • Deploy endpoint protection across company devices while enforcing multi-factor authentication, data loss prevention, and access control policies.

  • Oversee scheduled backups, defined recovery points, quarterly recovery testing, and vendor escalations for disaster recovery.

  • Administer Microsoft 365 cloud platforms, coordinate API data integrations with operational systems like SCADA or metering platforms, and oversee internal software maintenance.

  • Any other duties that may be assigned from time to time.

Job Requirements:

  • Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or an equivalent qualification.

  • Hold at least one of the IT certifications (CompTIA Network+, Server+, Cloud+, Security+, CCNA or a Microsoft certification)

  • Preferable 4-6 years of IT experience including hands-on experience in a senior technical role managing servers, networks, IT security, backups and cloud platforms.

  • Able to supervise development work.

  • Experience managing IT projects from planning to completion is an added advantage.


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