IT Engineer
Summary
Provide onsite IT support, maintain hardware/software, and manage user accounts for a corporate office in Singapore.
Key Responsibilities
- Provide1st and 2nd level onsite IT support for hardware, software, network, printing and system related issues
- Install, configure, and maintain desktops, laptops, mobile devices, and other IT equipment
- Perform software installation, upgrades, patch management and system updates
- Manage user accounts, access permissions, and password resets
- Diagnose and resolve hardware, operating system, application and connectivity issues
- Maintain IT asset inventory and ensure proper documentation of hardware and software licenses
- Follow IT security policies and assist in implementing cybersecurity best practices
- Support onboarding and offboarding activities, including workstation setup and account provisioning
- Support meeting room technology, video conferencing systems, and office collaboration tools
- Collaborate with vendors and corporate IT teams to resolve technical issues and support builds/upgrades
Job Requirements
- Diploma/Degree in Information Technology, Computer Science, or related field
- 2-3 years of experience in desktop support or IT helpdesk roles
- Experience in supporting end users in a corporate environment
- Familiar with Active Directory, Microsoft 365, or endpoint management tools
- Knowledge of IT asset management processes
- Experience in supporting Apple products or Autodesk environment is an added advantage