IT Engineer (Senior)
Summary
Senior IT engineer at an IT consulting firm in Kelana Jaya providing second-level support for customers' IT infrastructure — servers, networking, storage and virtualisation using Windows Server, Active Directory, Hyper-V, VMware vSphere and Dell/HPE/IBM hardware. Day to day: monitoring, patching, troubleshooting escalations, documentation and disaster-recovery support.
Salary: RM 4,000 – RM 5,000 per month
Work Life “Scope”
ONE CALL AWAY when customers need HELP.
Do you want to SLEEP WELL? If yes, please schedule regular preventive maintenance activities with customers.
REMOTE is the TREND now, but sometimes ONSITE is also important.
Stay CALM and Create reports & prepare documents.
Be the MAN in small scale projects and be the TEAM PLAYER in large scale project deployment.
Don’t let EGO to stop you from TROUBLESHOOTING.
Are you the one?
Diploma / Degree in Information Technology or equivalent.
Ready for Millennials and Gen Z.
Like to make friends with :
-MS Windows OS, Active Directory, DNS, DHCP, Hyper-V, SQL, SCCM, SCOM etc
-VMware vSphere, vCenter, SRM, HA etc
-DELL, HPE, IBM Servers, Blade Servers, Storages etc
A company that has the Gen X’s experience, Gen Y’s attitude and Gen Z’s mindset !
Serious at work for 4 hours, and Happy at work for 4 hours.
We BAN workplace monitoring because we BELIEVE in you.
We don’t encourage “stay late at office” unless you have work to rush on.
Take a deep breath when anyone talk to you repeatedly, for like 1000 times.
Start the day with a “THANK YOU”.
Job Responsibilities
Provide second-level technical support for IT infrastructure issues, including servers, networking equipment, storage systems and virtualisation platforms
Monitor and maintain IT infrastructure systems to ensure optimal performance, availability and security
Troubleshoot and resolve complex technical issues escalated from first-line support teams
Perform system upgrades, patches and maintenance activities with minimal downtime
Configure, deploy and manage servers, network devices and infrastructure components
Assist in the design and implementation of IT infrastructure solutions and improvements
Document infrastructure configurations, procedures and resolutions for knowledge management
Collaborate with external vendors and service providers to resolve infrastructure-related issues
Support disaster recovery and business continuity initiatives
Participate in capacity planning and infrastructure optimisation projects
Requirements
Diploma or Degree in Information Technology, Computer Science, or a related field.
Basic knowledge of PC hardware, Windows operating systems, and common office applications.
Understanding of helpdesk operations and IT support workflows.
Good communication and interpersonal skills with a service-oriented attitude.
Ability to work independently and collaboratively within a team.
Fresh graduates are welcome to apply.
Company Benefits :
Annual leave and medical leave
Unutilized AL and MC
Dental and Health Checkup Claims
Traveling Allowance
Bonus