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Salary: £? - ? per year Requirements: GCSE/GCE Mathematics at Grade C or above GCSE/GCE English at Grade C or above A Certification – Essentials, or equivalent A Certification – IT Technician, or equivalent Foundation-level ITIL v3 qualification, or equivalent ECDL advanced-level qualification, or equivalent Microsoft Certification, or equivalent Driving is preferable but not essential Responsibilities: Answer calls within the defined timeframe and in a confident manner Keep call lengths within…
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