IT Service Desk Engineer
Posted Updated
Summary
First- and second-line IT service desk engineer on-site at a FTSE 100 aerospace customer's manufacturing site in Severn Beach, Bristol. Day to day involves ticket triage, Windows 11 and Microsoft 365 support, Entra ID/Active Directory and Intune administration, SCCM software deployment, and network/VOIP support.
Salary: £26,000 - 29,000 per year Requirements: A-Level or equivalent preferred 2 years of IT support experience preferred UK work authorisation required Bristol BS35 4GG preferred Must be free from a criminal record and willing to undergo security clearance to UK BPSS level Responsibilities: Answer calls and triage all types of tickets at first-line level Provide second-line support for Windows 11, Office, Microsoft Teams, the Mimecast Email Archiving System, Entra ID/Active Directory, and Mic…