It Executive

Experience: Minimum 1 Year

Key Responsibilities:

• Set up, assemble, maintain, and troubleshoot desktops and laptops.
• Install, configure, and troubleshoot operating systems, applications, drivers, and updates.
• Manage service desk tickets, incidents, and service requests.
• Configure and troubleshoot LAN connectivity and network printers.
• Configure and troubleshoot Microsoft Outlook.
• Provide remote technical support to end users and ensure timely issue resolution.