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Cathcart Technology

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IT Field Support Engineer

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Summary

Field-based IT support engineer for a technology services (managed services) business covering customers across Scotland. Day to day mixes remote first-line service desk work with onsite customer visits for troubleshooting, hardware deployments, onboarding and upgrades, using Windows 11, Microsoft 365 and Intune; requires a car, UK licence and SC clearance eligibility.

Salary: £30,000 - 35,000 per year Requirements: Own a vehicle and hold a full UK driving licence. Be based in central Scotland for travel across Scotland. Have experience in IT support, service desk or a managed services environment. Have good knowledge of Microsoft 365, Windows 11, Intune and basic networking. Bring a customer-focused approach, strong communication skills and troubleshooting ability. Be flexible to undertake extensive travel and occasional overnight stays. Be eligible to obtai…

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