IT Support Technician – 2nd Line
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Summary
Second-line IT support engineer for a school: administers Microsoft 365 (Intune, Exchange Online, SharePoint, Teams), Entra ID/Active Directory, Windows Server and Hyper-V, and troubleshoots networking, endpoints, AV/classroom tech, telephony and CCTV. Onsite, 40 hrs/week, £36k–£40k.
Salary: £36,000 - 40,000 per year Requirements: Previous or current experience in the education sector is preferred. Must be eligible to work in the UK. Strong second-line IT support skills, including troubleshooting hardware, software, networking and infrastructure issues through to root-cause resolution. Strong administration experience with Microsoft 365, Intune, Exchange Online, SharePoint, Microsoft Teams and related applications. Experience with Microsoft Entra ID or Active Directory, inc…