IT Hardware Technician

24 hr. ago 19 hr. ago

Salary: RM 3,500 – RM 4,500 per month

Job Responsibilities:

Install, configure, and maintain desktop computers, laptops, monitors, printers, and other IT hardware.
Diagnose and repair computer hardware issues, including component replacement and upgrades.
Install and configure Windows operating systems and software applications.
Provide first-level IT support for hardware, software, and network-related issues.
Set up workstations, user accounts, email, and peripheral devices for new employees.
Troubleshoot and maintain LAN, Wi-Fi, and network connectivity.
Support and maintain printers, scanners, barcode scanners, label printers, and other office equipment.
Assist in maintaining industrial PCs (IPC), handheld devices, and production IT equipment.
Perform routine preventive maintenance on IT equipment to minimize downtime.
Maintain IT asset inventory, hardware records, and documentation.
Support CCTV, access control, and attendance systems when required.
Coordinate with external vendors for hardware repairs, warranty claims, and maintenance services.
Ensure compliance with company IT policies and security procedures.
Perform other duties assigned by the IT Supervisor or Manager.

Diploma or Certificate in Information Technology, Computer Engineering, Electronics, or a related field.
Minimum 1–3 years of experience in IT hardware support or technical support.

Good knowledge of computer hardware, Windows operating systems, and Microsoft Office.
Basic understanding of networking (TCP/IP, LAN, Wi-Fi, switches, routers).
Experience with printers, barcode scanners, and peripheral devices.
Knowledge of Active Directory, Windows Server, or Microsoft 365 is an advantage.
Manufacturing industry experience is an added advantage.
Strong troubleshooting and problem-solving skills.
Able to work independently and as part of a team.
Willing to provide on-site support within the factory environment.

Salary & Benefits