IT Help Desk/Technology Support Specialist Intern — Summer 2027
Summary
A full-time summer 2027 internship on Gallup's IT team in Omaha, supporting associates with technical support: troubleshooting workstations and software, maintaining network equipment (file servers, routers, switches), and monitoring critical systems in a Windows server/end-user and Apple Mac environment, hybrid (on-site Mon-Thu, remote Friday option).
Apply early for priority consideration. Gallup has limited openings for this internship, and the position will be filled quickly.
Gallup’s IT team keeps associates around the world connected, equipped and ready to work. As a summer intern, you’ll be part of that effort, providing technical support, troubleshooting problems and gaining experience with the systems and technology that support Gallup’s mission to improve workplaces and lives.
What You’ll Do
During your internship, you will:
- Ensure all Gallup users, including visiting associates, have world-class technical support to do their jobs perfectly
- Build close relationships with Gallup associates and educate them in a Microsoft Windows end-user and server environment and in an Apple Mac environment
- Learn new processes and systems quickly and multitask while maintaining a customer-oriented focus
- Support all office technology and equipment by troubleshooting workstations and workstation software, maintaining network equipment (e.g., file servers, routers and switches), and monitoring all critical business systems and applications for uptime and availability
What You Need
- Enrollment in an associate or bachelor’s degree program in computer science, computer engineering or a related field required
- Enrollment at a college or university within a 250-mile radius of Omaha, Nebraska, required
- Anticipated graduation between August 2027 and May 2028 preferred; will consider 2029 graduates
- Availability to work 40 hours per week for 12 weeks during the summer of 2027 required
- A commitment to working on-site at Gallup’s Omaha office Monday through Thursday required, with the option to work remotely on Friday
- Broad knowledge of networking, computer hardware and software applications required
- Experience troubleshooting technical issues required
- Experience working in a Windows user and server environment required
- Experience supporting all Microsoft Office applications preferred; Apple Mac experience a plus
- Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship
What We Offer
- A full-time summer 2027 internship that pays $18 to $22 per hour
- The potential to work up to 20 hours per week during the school year, depending on business demands, and a potential full-time job offer upon graduation, based on Gallup’s business need and intern performance
What You’ll Experience
- Mission-driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
- An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
- Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe — and expected — to challenge the status quo.
- Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
- A vibrant workplace: Enjoy an on-site cafeteria, fitness center, federal credit union and state-of-the-art child development center, all on a beautiful downtown Omaha campus along the Missouri River.
Our teams produce great work together, inspire each other to deliver exceptional outcomes, grow their potential and celebrate each other along the way. Learn more about our work and life at Gallup.
Gallup is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.
To review Gallup’s Privacy Statement, please click this link: . This privacy policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage and delete your information. Your application and the information you provide will be processed and stored in the United States.
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As published by greenhouse · 29 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (8)
- Preferred First Name optional
- LinkedIn Profile optional
- Address Line 1
- Address Line 2 optional
- City
- If you were referred by a Gallup associate, please provide their name. optional
- What is your projected graduation date?
- Please indicate your hourly rate requirement:
Pick from a list (20)
- Country
- State
- Please indicate which languages you speak in addition to English: optional
- Have you completed an application for any other opportunities at Gallup within the last 2 years?
- Have you ever been employed by Gallup before?
- Please indicate your level of education during the Fall 2026 Semester:
- Do you currently attend a college or university within a 250-mile radius of Omaha, NE?
- Do you have the availability to work 40 hours per week for 12 weeks during the summer at Gallup’s Omaha Riverfront campus?
- Do you have a broad knowledge of networking, computer hardware and software applications?
- Do you have experience troubleshooting technical issues?
- Do you have experience working in a Windows user and server environment?
- Do you have experience supporting Microsoft Office applications?
- Do you have experience in an Apple Mac environment?
- Are you legally authorized to work in the United States?
- Do you currently have temporary work authorization (such as F-1, OPT, CPT, H-1B or similar)?
- Will you now or in the future require Gallup to provide work visa sponsorship for you to maintain your employment eligibility?
- Are you a U.S. federal government, foreign government, or United Nations employee, or have you worked for the U.S. federal government, foreign government, or United Nations in the past 24 months?
- If you are a present or former employee of the US Government in the past 24 months, have you acted for or advised with respect to a Federal agency procurement, or have you had access to procurement bid, proposal information, or source selection information on a project Gallup was or is bidding on, or have you worked on any project where Gallup was providing services to your federal agency?
- Would you like to opt in to receive text messages from Gallup related to the hiring process for this role, such as interview scheduling, reminders, or time-sensitive updates?
- The application statement shall constitute a part of any employment application I may submit to Gallup. I understand that I will be subject to dismissal if anything is found to be false. I understand that nothing contained in the employment or in the granting of any interview is intended to create an employment contract between Gallup and myself for either employment or for the providing of any benefit. I understand that no promises regarding employment have been made to me. I understand that if I am employed by Gallup, I will enter into a separate employment contract, the terms and conditions of which will govern my employment. This understanding cannot be changed except in writing by an authorized Gallup official. Gallup’s rights as explained in this form shall not be modified or limited to an oral representation by any Gallup representative, or by any written provisions contained in any Gallup literature, newspaper or other advertisement, policy manual, or employment guidelines.
Written answers (1)
- What are your career plans?