IT Helpdesk Engineer – 1st & 2nd line

Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service skills. You will be troubleshooting a wide variety of technical issues whilst handling 1st & 2nd line tickets. This position would suit someone who has experience in 2nd line support working for an MSP supporting multiple clients. This is a Mo…