IT Infrastructure Intern

Description

We are looking for a motivated IT student to join our team and gain hands-on experience across IT infrastructure, cloud operations, networking, cybersecurity, monitoring, and automation. You will work alongside our technical team to support real-world IT environments, troubleshoot infrastructure issues, strengthen security practices, and improve operational efficiency through automation and modern technologies.

Key Responsibilities

1. Infrastructure& Cloud Operations

- Administer Windows and Linux servers: provisioning, patching, user and permission management, service configuration and performance tuning.

- Manage virtualised workloads on VMware, Hyper-V or KVM, including snapshots, templates and resource allocation.

- Assist with cloud administration across AWS, Azure or Microsoft 365 — identity and access configuration, storage and network settings, cost and utilisation review.

2. Network &Wireless Engineering

- Configure and troubleshoot switches, routers and firewalls: VLAN segmentation, routing, access control lists, NAT and QoS.

- Maintain and troubleshoot enterprise wireless networks, including controller configuration, WPA2/WPA3-Enterprise authentication, guest isolation and site survey work.

3. Security Operations & Vulnerability Management

- Assist with vulnerability assessment activities in our internal lab or under documented client authorisation: scanning, triaging findings by exploitability and business impact, tracking remediation to closure.

- Apply hardening baselines (CIS Benchmarks, vendor hardening guides) and verify compliance.

4. Monitoring, Automation & Tooling

- Operate and tune the monitoring stack; reduce alert noise through threshold tuning and rule refinement.

- Build automation in Python or PowerShell — for example, integrating monitoring alerts with the ticketing system via REST APIs, automating routine health reports, or scripting provisioning workflows.

5. Emerging Technology Research

- For students with relevant interest, we run a research track on AI and LLM application security: prompt injection defences, tool-call governance, agent runtime controls, and evaluation of security tooling against frameworks such as theOWASP Top 10 for LLM Applications and MITRE ATLAS.

- Output takes the form of an evaluation write-up, architecture diagrams and a tooling comparison the team can act on.

Qualifications

- Currently pursuing a Higher Nitec or Diploma in IT Systems & Networks, Information Systems, Network Engineering, Cybersecurity, or a related field.

- Basic understanding of IT infrastructure, computer networks, operating systems, or cybersecurity concepts.

- Familiarity with Windows and/or Linux environments is an advantage.

- Basic knowledge of networking concepts such as TCP/IP, VLANs, routing, firewalls, or wireless networks is an advantage.

- Strong problem-solving and analytical skills.

- Excellent communication and teamwork skills.

What you will gain from this internship

- Hands-on experience supporting enterprise IT infrastructure, networks, cloud environments, and cybersecurity operations.

- Practical exposure to Windows and Linux administration, virtualisation, cloud platforms, and enterprise networking.

- Experience with vulnerability assessment, security hardening, monitoring, and incident prevention.

- Experience working on real-life projects alongside experienced engineers and technical teams.