IT Intern

Are you looking to launch your IT career and gain real-world, hands-on experience? Join our team as an IT Intern and gain valuable exposure to a wide range of technology and IT operations in a professional environment.

This position may be full-time or part-time and will work closely with the Information Technology Support Specialist to provide day-to-day technology needs while developing practical skills in hardware, software, networking, cybersecurity, and IT operations. The IT Intern will work directly with employees, assist with troubleshooting and technical support, and gain experience with the systems and technologies that keep our organization running.

This is a great opportunity for a motivated IT student or recent graduate who is eager to learn, solve problems, work with technology, and build a strong foundation for a career in IT.

Duties & Responsibilities

• Assist with troubleshooting hardware, software, network, and user-access issues.
• Set up, configure, and deploy computers, monitors, mobile devices, and other IT equipment.
• Assist with new employee onboarding, including account setup, equipment preparation, and system access.
• Follow organizational security, privacy, and HIPAA requirements when handling systems or information.
• Support employee offboarding by collecting equipment and assisting with account and access termination.
• Assist with Microsoft 365, Windows, Active Directory, and endpoint management tasks.
• Perform basic troubleshooting for printers, applications, internet connectivity, and peripherals.
• Maintain accurate IT inventory and equipment records.
• Assist with software installations, updates, and system maintenance.
• Help monitor and maintain endpoint security and IT systems.
• Escalate complex technical or security issues to senior IT staff.
• Document support requests, troubleshooting steps, and resolutions.
• Assist with cybersecurity awareness initiatives and other IT projects.
• Perform other IT-related duties as assigned.