Techstars IT Intern (January 2027) (4 months)
Posted Updated
At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!
Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities.
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.
If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!
What We Offer:
- Dedicated mentorship to support your learning and growth.
- Fun and collaborative work environment where you'll learn quickly and feel supported.
- Team-building events and opportunities to connect across the company.
- Fully stocked Toronto office kitchen with snacks, drinks, games, and top-notch kitchen appliances.
- Frequent in-office and company-wide events to stay connected and engaged.
- Make a direct impact on Kepler's growth and success.
- We’re a certified Great Place to Work® seven years in a row.
The IT team supports Kepler’s employees by providing reliable technology, systems, and technical assistance that enable teams to do their best work. As an IT Intern, you will gain hands-on experience in a supportive, learning-focused environment while contributing to day-to-day IT operations.
This 4-month internship is designed for students early in their IT careers who are eager to learn, develop technical skills, and explore different areas of information technology. You will work closely with experienced IT team members and receive guidance, training, and mentorship throughout the internship.
*Must be eligible to obtain and maintain Government of Canada Reliability Status*
Key Responsibilities:
- Support the onboarding and offboarding of employees by setting up laptops, workstations, peripherals, accounts, and basic system access
- Provide first-level technical support to employees for common hardware, software, networking, internet, and workstation issues
- Assist with installing, configuring, and updating software applications
- Triage, resolve, and document support requests through the IT ticketing system, Jira
- Help maintain accurate IT documentation, guides, and process instructions
- Support inventory management of IT equipment, software, and licenses
- Assist with routine system maintenance tasks such as backups and updates
- Learn and follow IT security best practices and company policies
- Participate in team projects and assist with other IT-related tasks as assigned
Required Skills & Qualifications:
- Currently enrolled in a post-secondary program in Information Technology, Computer Science, or a related field
- Experience setting up laptops, workstations, peripherals, and user accounts
- Experience providing basic technical troubleshooting and support
- Familiarity with networking, VPNs, Windows operating systems, and Microsoft enterprise software, including Microsoft 365
- Experience using a ticketing system to document and track support requests
- Strong willingness to learn and develop technical and professional skills
- Good organizational skills and attention to detail
- Clear written and verbal communication skills
- Ability to manage multiple tasks with guidance and support
- Comfortable handling confidential information with professionalism
- Ability to work in an office environment
- Available for a full-time 4-month internship beginning January 2027
- Able to work on-site at Kepler’s Toronto office (24 Ward Street) five days per week
- Security requirement: The successful candidate must be eligible to obtain and maintain Government of Canada Reliability Status. Kepler will initiate and sponsor the screening process. The candidate will be required to provide the information, consent, identification, and supporting documentation necessary to complete the screening, which may include fingerprinting and additional documentation for periods spent outside Canada
Bonus Points:
- Previous work experience, coursework, labs, or personal projects related to IT or technical support
- Exposure to Linux or scripting languages (e.g., PowerShell or Bash)
- Experience building or troubleshooting personal computers or maintaining a home lab
- Interest in pursuing a career in IT support, systems administration, or infrastructure
Hourly Rate Range: $21.00 to $26.00 CAD
Actual total compensation will be determined at the Company’s discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package.
Job Type: This is for a current vacancy
Employment Equity & Accommodation Statement
Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities.
If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at accommodation@kepler.space, and we will work with you to meet your needs.
Skills
As published by lever · 11 questions · 2 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, Website/Blog URL, What is your age range?, With which ethnicity do you identify?, With which gender do you identify?, With which sexual orientation do you identify?, Do you identify as a person with a visible or non-visible disability?, Are you a veteran/have you served in the military?
Pick from a list (8)
- Will you be enrolled as a student at a Canadian post-secondary institution for the duration of your internship? (Note enrolled does not necessarily mean taking classes if you are a part of an official co-op or internship program)
- Will you be returning to your studies after the internship?
- Are you legally able to work in Canada according to the laws and regulations of the province or territory where you live?
- What Post-Secondary institution do you attend? optional
- What year of study are you in?
- If in your final year of study, does your University have flexibility in pushing out your graduation date? optional
- Please confirm your availability for a 4-month internship. optional
- This position requires the successful candidate to obtain and maintain Government of Canada Reliability Status. Kepler will initiate and sponsor the screening process, which requires the candidate’s consent and cooperation and may require supporting documentation for periods spent outside Canada. Are you willing to complete this process?
Written answers (2)
- Please share briefly why you're interested in Kepler and this position.
- Do you have a home lab setup? If yes, describe your setup. If not, describe your ideal setup.
Attachments (1)
- Please upload an example of your technical work (for example: a class project, lab exercise, troubleshooting write-up, etc.)