IT Manager

• Minimum Bachelor's Degree (S1) in Computer Science, Information Technology, Information Systems, or a related field.

• Minimum 5 years of experience in an IT Managerial or leadership position.

• Strong knowledge of IT infrastructure, network administration, hardware, software, and system management.

• Proven experience in managing IT teams, projects, and daily IT operations.

• Strong problem solving, analytical, and decision-making skills.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage IT budgets, system maintenance, and technology implementation.

• Good command of English, both written and spoken.

• Responsible, proactive, and able to work independently as well as collaboratively.

Jobdesc:

1. IT Operations Management

   • Oversee and manage the company's overall IT operations, infrastructure, and technology systems.

   • Ensure all IT systems, hardware, software, and networks operate efficiently and reliably.

   • Monitor system performance and ensure minimal operational downtime.

2. IT Infrastructure & Network Management

   • Manage and maintain IT infrastructure, including servers, networks, Wi-Fi, computers, CCTV, PABX, and other IT equipment.

   • Ensure network security, connectivity, and system reliability across all company locations.

   • Coordinate IT infrastructure installation, upgrades, and maintenance.

3. System & Software Management

   • Oversee the implementation, integration, and maintenance of company software and business applications.

   • Ensure the proper operation of operational systems, including hotel management systems (PMS), POS systems, HRIS, accounting software, and other business applications.

   • Identify opportunities to improve business processes through technology and automation.

4. IT Team Leadership

   • Lead, supervise, and develop the IT team to ensure effective performance and service delivery.

   • Assign responsibilities, monitor team performance, and provide technical guidance.

   • Coordinate with other departments to identify and address their IT requirements.

5. IT Security & Data Management

   • Develop and implement IT security policies, procedures, and data protection measures.

   • Ensure regular data backups, system recovery plans, and protection against cybersecurity threats.

   • Manage user access, system permissions, and confidential company information.

6. Budgeting & Vendor Management

   • Prepare and manage the IT department's annual budget and operational expenses.

   • Evaluate, negotiate, and coordinate with IT vendors, service providers, and technology partners.

   • Ensure cost-effective procurement and utilization of IT equipment and services.

7. Reporting & Strategic Planning

   • Prepare regular reports on IT operations, system performance, issues, and project progress.

   • Develop IT strategies and technology improvement plans aligned with company objectives.

   • Provide recommendations to management regarding technology investments and digital transformation.