IT Manager
Description
Salary: ₱50,000 – ₱55,000 per month
About the role
The IT Manager is responsible for planning, implementing, managing, and maintaining the company's information technology systems, infrastructure, and digital resources to ensure efficient, secure, and reliable business operations. The position oversees IT support services, network infrastructure, hardware and software systems, cybersecurity, data management, and technology projects across the head office and restaurant branches. The IT Manager ensures that all IT systems, including point-of-sale (POS) systems, internet connectivity, computer equipment, and business applications, operate effectively and support the company's operational and business objectives.
Key responsibilities
Manage and maintain the company's IT infrastructure, including servers, computers, printers, network devices, internet connections, and communication systems
Ensure the proper operation and maintenance of POS systems and other restaurant-related IT applications
Monitor system performance and implement preventive maintenance to minimize downtime and operational disruptions
Supervise IT personnel and ensure timely resolution of technical issues reported by employees and store operations
Develop and implement IT security policies, procedures, and access controls to protect company information and systems
Monitor and mitigate cybersecurity risks, unauthorized access, malware, and other potential security threats
Ensure regular data backups and establish disaster recovery and business continuity procedures
Develop and recommend IT strategies, annual budgets, and technology improvement plans aligned with company objectives
Lead IT-related projects, including new store openings, system installations, network deployment, and technology upgrades
Manage relationships with IT vendors, internet service providers, software suppliers, and technical service contractors
About you
Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field
At least five (5) years of relevant IT experience, preferably with supervisory or managerial experience
Experience in IT infrastructure management, network administration, cybersecurity, system implementation, and technical support
Experience managing POS systems, multi-branch IT operations, or restaurant systems is an advantage
Strong knowledge of computer hardware, operating systems, networking, databases, cloud services, and information security
Proven ability to manage IT projects, budgets, vendors, and technical personnel
Strong analytical, troubleshooting, organizational, and problem-solving skills
Excellent communication, leadership, and interpersonal skills
Ability to travel to company branches as required
Willingness to work beyond regular hours when necessary to address critical system failures or business emergencies