IT Operations Analyst

We are seeking an experienced IT Operations Analyst to join our exclusive International Job Assistance Program. This role is designed for professionals looking to advance their careers in IT Operations and Systems Management across various international locations, including Canada, Australia, Europe, the United Kingdom, the United Arab Emirates, the United States, and Germany. As an IT Operations Analyst, you will be responsible for monitoring, managing, and optimizing IT infrastructure, systems, and networks. Your key responsibilities will include incident management and troubleshooting across applications, servers, and networks, as well as performance tuning and capacity planning to ensure system reliability. You will collaborate with cross-functional teams to resolve technical issues and maintain documentation of IT processes, incidents, and resolutions. Additionally, you will support cloud infrastructure, virtualization, and enterprise software operations, implementing automation and monitoring tools to improve operational efficiency while ensuring compliance with IT security policies and organizational standards. The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, along with proficiency in monitoring, ticketing, and ITSM tools such as ServiceNow, Jira, and SolarWinds. Knowledge of cloud platforms like AWS or Azure and virtualization technologies is essential. Strong problem-solving, analytical, and communication skills are required, as well as the ability to work effectively in cross-functional and multicultural environments. Familiarity with IT security, backup, and disaster recovery processes will be advantageous. This position offers a competitive salary range based on experience and qualifications, along with potential benefits such as sponsored work permits, medical and healthcare benefits, accommodation support, and opportunities for international work exposure and career advancement. Join us in enhancing your global career prospects through structured job assistance and employer outreach support.