IT Operations Manager

Leads IT service delivery for a 24x7 marine container terminal. The role coordinates internal teams and technology vendors, manages service-management queues and incidents, and oversees software testing, releases, and support for critical terminal systems while aligning technology priorities with operational needs. Direct daily IT service delivery in a 24x7 terminal environment. Prioritize and coordinate incident and service-request resolution based on business impact. Oversee managed service p…