IT Operations & Systems Support (OnSite 100%)
Summary
100% on-site IT operations and support role in Sathon, Bangkok: monitoring networks, systems, VPNs and backups, managing IT assets and service-desk tickets, writing SOPs/documentation, and providing front-line user support plus workstation rollouts across branches. Pays ฿18,000–฿22,000 per month.
Salary: ฿18,000 – ฿22,000 per month
System & Network Infrastructure Monitoring (ติดตามและดูแลระบบสารสนเทศ)
Research, evaluate, and deploy infrastructure and network monitoring tools.
Conduct daily and weekly health checks on core systems, including ISP internet connectivity, site-to-site / client VPN tunnels, and internal web applications to ensure maximum uptime.
Backup Operations & Data Protection (การดูแลระบบสำรองข้อมูล)
Monitor and verify automated backup routines across database systems and network-attached storage (NAS).
Perform routine backup integrity checks and report anomalies promptly to prevent data loss.
IT Asset & Knowledge Management (บริหารทรัพย์สินไอทีและคลังความรู้)
Perform IT asset audits, categorization, and maintain up-to-date hardware/software inventory records.
Log, track, and update repair and maintenance tickets within the service desk system.
Create standard operating procedures (SOPs), troubleshooting guides, and documentation for the internal IT knowledge base.
Technical Support & Hardware Deployment (สนับสนุนผู้ใช้งานและติดตั้งระบบ)
Provide front-line technical support to on-site and remote branch staff, including printer configuration, operating system setup, and essential software troubleshooting.
Participate in mass workstation rollout, PC refresh cycles, and hardware replacement projects across organizational branches.