IT Operations trainee - diákmunka
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- Coordinating day-to-day IT operational tasks, including system checks, updates, and user support
- Managing IT service requests and tracking their progress through ticketing systems
- Providing first-line support for hardware, software, and network-related issues
- Troubleshooting technical problems and providing remote and in-person support
- Supporting user onboarding and offboarding processes, including account setup and hardware distribution
- Managing user accounts, access rights, and administrator permissions
- Maintaining IT documentation, inventories, user records, and knowledge base articles
- Deploying, configuring, and maintaining company software applications
- Supporting software troubleshooting and license management
- Ensuring IT tasks are carried out in line with company policies and best practices
- Acting as a liaison between users and technical teams
- Supporting innovative projects related to drone technology
- Active or passive full-time student status in IT, Computer Science, Engineering, System Administration, or a related field for at least one more year, or a Bachelor's degree in a relevant field
- At least 1–2 years of experience in IT support or IT operations
- Good knowledge of Linux, macOS, and Windows operating systems
- Knowledge of user account management, administrator privileges, and basic system administration
- Understanding of IT infrastructure and IT security fundamentals
- Strong problem-solving and analytical skills
- Proactive, precise, and responsible working style
- Excellent communication and customer service skills
- At least C1 level of English or native-level proficiency
- Ability to work effectively in a small, international startup environment
- Interest in cloud infrastructure and AI
- Willingness to learn and work collaboratively as part of a team
- Munkaidő:
- Minimum 20 hours per week
- Office working schedule from Monday to Friday
- Gross hourly wage: 3500 HUF / hour
- Real professional experience in an international IT environment
- Long-term student job opportunity
- Company MacBook
- Opportunity for professional development in IT operations
- Modern, international work environment