IT Product Manager
Posted
Summary
Contract IT Product Manager in Harrisburg, PA, owning the product vision, roadmap, and backlog for the PA PUC's CAI application modernization. Day to day: eliciting user stories, running agile ceremonies, liaising between stakeholders and the delivery team, and tracking KPIs, using Agile/Scrum with tools like Azure DevOps and Jira.
Engagement Type
ContractKey Responsibilities
* Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
* Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
* Translate business needs into clear user stories, acceptance criteria, and product backlog items.
* Collaborate with solution architects,developers, UX/UI designers, and vendors to define modern technical approaches(including potential platform, architecture, and integration decisions).
* Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.
* Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed.
* Serve as the primary liaison between business stakeholders and the technical delivery team.
* Define success metrics and KPIs for the modernized CAI application and track progress against them.
* Support change management, user adoption, and training efforts related to the modernized solution.
* Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
* Identify risks, dependencies, and impediments and drive resolution.
* Provide regular status updates and recommendations to IT leadership and business sponsors.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| Experience as a Product Manager leading $10M large-scale public-sector modernization efforts | Required | 5.0 | Years |
| Demonstrated experience modernizing legacy applications or leading digital transformation projects. | Required | ||
| Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs. | Required | ||
| Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar). | Required | ||
| Experience with overseeing and testing of large data conversions. | Required | ||
| Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences. | Required | ||
| Strong organizational and prioritization skills with the ability to manage competing demands. | Required | ||
| Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures). | Highly desired | ||
| Familiarity with Microsoft technology stack, cloud platforms (Azure), or content management systems | Highly desired | ||
| Experience with process improvement and business process reengineering. | Highly desired | ||
| Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements. | Highly desired | ||
| Previous experience working with Commonwealth of Pennsylvania agencies or similar public-sector organizations. | Highly desired | ||
| Bachelor’s degree in business, Information Systems, Computer Science, or related field (or equivalent experience). | Highly desired | ||
| YAFOS Certification | Required |