IT Product Manager

Responsibilities

• Identify customer and operational needs across retail, store operations, and backoffice teams.

• Define product goals, roadmaps, and priorities aligned with business objectives.

• Translate business processes into clear requirements, user stories, and acceptance criteria.

• Work with engineering and design teams to deliver features from discovery through launch.

• Improve workflows across POS, inventory, purchasing, sales, payments, and reporting.

• Coordinate stakeholders, manage dependencies, and communicate delivery progress.

• Define success metrics and evaluate product adoption and business impact.

Requirements

• 3+ years of product management experience or equivalent experience owning product decisions and outcomes.

• Experience delivering software products for retail businesses.

• Understanding of retail workflows, including store operations, inventory, sales, returns, and payments.

• Technical understanding of APIs, databases, integrations, and software development processes.

• Ability to assess technical feasibility and discuss implementation trade-offs with engineers.

• Experience conducting user interviews, gathering requirements, and prioritizing competing needs.

• Demonstrated ownership of product roadmaps and delivery from discovery through launch.

• Strong analytical, communication, and stakeholder management skills.

• Experience defining acceptance criteria and coordinating user acceptance testing.

• Full WFO at SCBD, South Jakarta.

Preferred Qualifications

• Basic accounting knowledge, including revenue, expenses, cost of goods sold, inventory valuation, and reconciliation.

• Familiarity with how sales, refunds, purchases, and inventory movements affect financial records.

• Experience integrating retail systems with accounting software or ERP platforms.

• Experience with multi-store operations, POS systems, warehouse management, or omnichannel commerce.