IT Project Manager
Summary
Oversee a ServiceNow-based project for a client, coordinating external vendors and internal teams to deliver business-critical functionalities like ordering systems, while managing budgets and reporting to stakeholders.
Key Details:
Contract: B2B (130–150 PLN/hour net + VAT)
Start Date: ASAP
Location: Remote or hybrid from the Kraków office
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Project: The primary project is focused on ServiceNow. Previous experience with ServiceNow-related projects is highly desirable.
Responsibilities:
Act as the Project Coordinator and Project Owner on the client side.
Coordinate cooperation with the external implementation partner responsible for delivering new ServiceNow functionalities.
Oversee project implementations, including business-critical functionalities such as dealer and customer product ordering processes.
Collaborate closely with the client's solution architects and other key stakeholders.
Drive change management initiatives and ensure effective communication across all project participants.
Coordinate the work of all teams involved in the project, monitoring progress and ensuring successful project delivery.
Review and approve the delivery budget of the external implementation team.
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Prepare and present project reports, status updates, and executive summaries to stakeholders.
Requirements:
Minimum 5 years of experience managing or coordinating projects with budgets ranging from EUR 500K to EUR 1M.
Proven experience working in Agile 2.0 and/or Scrum environments.
Strong stakeholder management and communication skills.
High level of ownership, accountability, and proactive problem-solving.
Solid understanding of the distinction between business ownership and project coordination responsibilities.
Experience coordinating external vendors and cross-functional teams.
Previous experience in ServiceNow implementation or transformation projects is considered a strong advantage.