IT Relationship Manager/IT Business Partner
Summary
Relationship manager at Krungsri Bank (Bank of Ayudhya) acting as the primary IT liaison for assigned business segments — building long-term client relationships, coordinating with Credit, Operations, Legal, and Risk & Compliance teams, and matching segments with ITD solutions to grow portfolios while ensuring service quality and compliance.
We are seeking IT Relationship Manager to manage and grow assigned business segment portfolios. This role focuses on building strong client relationships, driving revenue growth (including non‑interest income), and delivering high-quality banking solutions while ensuring portfolio quality and compliance.
Key Responsibilities
1. Business Segment Relationship, Portfolio Management, Business Development, & Revenue Growth
Act as the primary point of contact for business segments, ensuring high service standards
Build long-term relationships based on trust and value-added advisory
Support business segments with appropriate ITD solutions to manage and grow their portfolios
2. Stakeholder Coordination
Work closely with Credit, Operations, Product, Legal, and Risk & Compliance teams to deliver solutions
Coordinate deal execution, documentation, and post‑approval follow-up
3. Customer Experience & Service Quality
Resolve business segments issues promptly and professionally
Monitor business segments satisfaction and proactively manage service gaps
Qualifications
Bachelor’s degree or higher in Business, Finance, Economics, IT, or related fields
3–8 years of experience in IT Relationship Management (depending on segment)
Strong knowledge of banking products and credit analysis
Experience with Retail / SME / Corporate clients is a plus
Strong relationship-building and negotiation skills
Customer-centric and result-driven mindset
Good communication skills in Thai & English
**Only shortlisted candidates will be contacted**
Talent Acquisition Department
Bank of Ayudhya Public Company Limited
1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
Contact: Talent Acquisition Center: 0 2296 2000 #10183
Stay connected with KRUNGRI CAREER at:
FB: Krungsri Career
LINE: Krungsri Career
LINKEDIN: Krungsri
Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
EN (https://krungsri.com/b/privacynoticeen)
ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง
ภาษาไทย (https://krungsri.com/b/privacynoticeth)
หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ
Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.