IT Sales Manager – Director (Enterprise/ FSI/ Retail)

We are seeking an experienced and results-driven IT Sales Manager – Director to drive business growth and lead sales across Enterprise, Banking & Financial Services (FSI), Retail, Manufacturing, Healthcare, Logistics, Energy, and other commercial sectors. The role may cover one or multiple industry segments based on the candidate's expertise, network, and business portfolio.

The ideal candidate will have strong experience in Enterprise IT Sales, System Integration (SI), IT Consulting, Cloud, Infrastructure, Cybersecurity, Software Solutions, Digital Transformation, or IT Services, with an established network of C-level executives and key decision-makers.

Key Responsibilities:

Sales Leadership & Business Development:

• Develop and execute sales strategies to drive revenue growth, market expansion, and new business.
• Lead the end-to-end sales cycle from prospecting and client engagement to proposal, negotiation, and deal closure.
• Identify new opportunities and expand existing strategic accounts.
• Drive consultative and solution-based selling aligned with customer business objectives and digital transformation initiatives.
• Build and manage a healthy sales pipeline to achieve revenue targets.
• Lead complex, high-value opportunities involving multiple stakeholders and business units.

Client Relationship & Executive Engagement

• Build and maintain strong relationships with C-level executives, senior management, and key decision-makers.
• Leverage industry networks to open new accounts and strengthen strategic customer relationships.
• Act as a trusted advisor by understanding customer challenges and recommending appropriate IT solutions.
• Lead executive presentations, strategic discussions, proposals, and negotiations.
• Develop long-term partnerships that drive repeat business and account growth.
• Maintain strong customer engagement and satisfaction throughout the sales lifecycle.

Team Leadership & Performance Management

• Lead, mentor, and develop high-performing sales teams to achieve revenue targets.
• Set sales targets, KPIs, account plans, and pipeline management standards.
• Coach team members on account strategy, opportunity management, consultative selling, negotiation, and closing.
• Oversee recruitment, performance management, and talent development.
• Foster a collaborative, accountable, and results-driven sales culture.

Solution & Industry Selling

• Understand customer business requirements and translate them into appropriate technology solutions.
• Drive sales of IT solutions and services, including:
  • Cloud Solutions
  • IT Infrastructure & Systems Integration
  • Cybersecurity
  • Software Development & Application Services
  • DevOps & API Services
  • Digital Transformation
  • Managed Services
  • IT Consulting & Professional Services
• For FSI customers, demonstrate knowledge of areas such as payments, lending, core banking, cash management, digital banking, cloud, and digital transformation.
• Align solutions with customer business objectives, operational requirements, and strategic priorities.

Pipeline, Forecasting & Sales Performance

• Manage sales pipelines, revenue opportunities, and sales forecasts.
• Monitor sales performance, deal progress, and target achievement.
• Provide accurate forecasts and regular business updates to senior management.
• Develop account plans and go-to-market strategies for strategic customers and target industries.
• Identify pipeline risks and opportunities to maximize revenue.

Cross-Functional Collaboration

• Work closely with Presales, Solution Architecture, Engineering, Delivery, Project Management, Marketing, and Product teams to develop winning solutions.
• Align proposals, commercial terms, solution designs, and delivery approaches with customer requirements.
• Collaborate with senior management on go-to-market strategies and sales priorities.
• Ensure smooth transition from sales to delivery while maintaining customer relationships.

Market Intelligence & Strategic Insights

• Monitor industry trends, competitor activities, market opportunities, and emerging technologies.
• Maintain strong knowledge of cloud, infrastructure, cybersecurity, software, DevOps, managed services, and digital transformation.
• For FSI, monitor relevant market trends, technology developments, and regulatory changes.
• Provide market and customer insights to support business strategy and competitive positioning.
• Identify new market opportunities and potential strategic partnerships.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• 10+ years of experience in IT Sales, Enterprise Sales, Account Management, Business Development, or Sales Leadership, preferably within System Integration (SI), IT Consulting, Cloud, Infrastructure, Software, or Technology Services.
• Proven track record of achieving revenue targets and managing complex B2B/enterprise sales across FSI, Retail, Manufacturing, Healthcare, Logistics, Energy, or other commercial sectors.
• Established network with C-level executives, senior management, and key decision-makers is highly preferred.
• Experience leading and developing sales teams, including target setting, pipeline management, performance management, and revenue responsibility.
• Proficient in consultative and solution selling, negotiation, strategic account management, and stakeholder engagement.
• Business-oriented, strategic, and results-driven, with strong problem-solving and executive communication skills.
• Fluent in both Thai and English, both written and verbal.
  
  

Preferred Qualifications

• Established customer and executive network across Enterprise, FSI, Retail, or other commercial industries.
• Experience selling complex IT solutions through a System Integrator or IT Consulting environment.
• Proven ability to acquire new accounts and grow strategic customers.
• Experience managing large-scale, high-value, or multi-year IT engagements.
• Strong understanding of enterprise technology and digital transformation.