IT Service Desk Analyst cloned on 29-07-26 08:32:06
Summary
Provide first-line IT support to DFS staff, troubleshooting hardware/software issues and resolving tickets to keep operations running smoothly.
About the role As an IT Service Desk Analyst, you’ll be the first point of contact for technical support across DFS.You’ll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. You’ll bring together your technical know-how with a people-first approach to problem-solving. This is an office-based role, with the shift pattern being 8 am-6 pm Monday to Friday, with the oc…