IT Service Desk Analyst
Summary
Provide first-line technical support to DFS employees, troubleshooting hardware/software issues and ensuring smooth IT operations in an office-based role.
About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. Youll bring together your technical know-how with a people-first approach to problem-solving. This is an office-based role, with the shift pattern being 8 am-6 pm Monday to Friday, with the occas…