IT Service Desk Analyst
Summary
Provide first-line IT support for a global law firm, troubleshooting hardware (laptops, mobiles) and Microsoft 365 tools while resolving user issues.
Global law firm in London city have a requirement for an IT Service desk specialist with previous experience of working within a Law firm. Experience required includes Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops (Intune), and mobiles. A minimum of 12 months' IT help desk support experience within a professional service Experience of core Microsoft Office 365 products Word, Excel, PowerPoint, Outlook and Teams. General understanding of legal…