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IT Service Desk Coordinator

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Summary

IT Service Desk Coordinator at ExtraCare Charitable Trust, a charity, based at its Head Office in Coventry. Day to day the role monitors personal and wider Service Desk ticket queues, identifying unassigned, ageing, overdue or incorrectly assigned tickets, supporting the charity's internal IT operations.

ExtraCare Charitable Trust are looking for a IT Service Desk Coordinator! Are you an experienced IT Service Desk Coordinator looking to develop your career with an award winning, forward-thinking charity? We have an exciting opportunity for a IT Service Desk Coordinator to join our team based at our Head Office in Coventry. At The ExtraCare Charitable Trust, you will monitor personal tickets and the wider Service Desk queue throughout the day, identifying unassigned, ageing, overdue or incorrec…

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