IT Service Desk Specialist with Security Clearance
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Summary
Provides 100% onsite IT service desk support at Oak Harbor Naval Clinic in Washington for the Defense Health Agency (DHA). Day to day, the specialist answers end-user questions and troubleshoots hardware, software, and operating system issues via phone, email, or chat. A security clearance is required.
Position: IT Service Desk Specialist Client: DHA Location: Oak Harbor Naval Clinic, Oak Harbor Washington (100% Onsite) Roles and Responsibilities: • Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. • Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. • Acts as …