IT Solution Engineer (Japanese Speaking)
Summary
A client-facing solution engineer/pre-sales role at a Japanese-owned IT outsourcing firm in Ho Chi Minh City: prospecting B2B leads, preparing and presenting proposals with the dev team, negotiating contracts, and managing project P&L and monthly figures. Requires 3+ years B2B experience and Japanese at JLPT N1-N2 plus English.
Top 3 Reasons To Join Us
Good salary and benefits
Learning modern workflow & tools
Becoming an expert in your field
The Job
General Responsibilities:
- Tasks & Responsibilities will be adjusted based on your skills and experience.
- Set your KPI and action plan in alignment with the company’s goals, strategy, and tactics.
- Continuously review your plan and conduct internal reviews and approvals as needed.
- Regularly report your progress and consult with the Manager.
- Continuously improve work efficiency and productivity through process optimization and KAIZEN.
As an IT Solution Engineer
- Maintain strong communication to build long-term client relationships.
- Proactively prospect new business leads and drive negotiations to win new contracts.
- Take responsibility for the contract terms, and profit/loss of assigned projects.
- Manage monthly figures for assigned projects.
- Lead the preparation of proposal documents in collaboration with the development team.
- Present proposals to clients and negotiate project terms.
- Adjust contract conditions with clients as necessary.
- Consistently make action plans for the projects under your management.
- Coordinate with Sales Admin to generate the contract, payment request, and invoice.
Your Skills and Experience
- A total of 3+ years of practical experience in the B2B field.
- 3+ years of experience in dealing with intangible products/services in the B2B field.
- (Both requirements above can be fulfilled concurrently within the same period).
- Practical experience using CRM in daily business operations.
- Specific CRM software or number of years of use are not specified.
- Ability to specifically explain the products/services handled, target customer base, process/stages responsible for, targets/achievements, and your individual contribution to the results.
- Ability to think critically, learn proactively, and take initiative.
- Required experience extends beyond data entry to include utilizing CRM for customer follow-up, tracking deal progress, and managing next actions.
Foreign Language Requirements
- Japanese: JLPT N1~2 level (Required)
- English: TOEIC 600+
(Practical communication skills are more important than certifications.)
Why You'll Love Working Here
Working Enviroment
- PC: MacBook Pro / Air for all employees ☆
- Process: Agile ☆ / Waterfall / Hybrid
- Method: DevOps ☆
- Groupware (Email/Storage/Docs): Google Workspace ☆
- Communication Tools: Google Chat ☆ / Slack / etc.
- Online Meeting Tools: Zoom ☆ / Google Meet ☆ / etc.
- Project Task Management: Redmine ☆ / Jira / Backlog / etc.
- Employee Evaluation Policy: We evaluate your growth & adjust your salary to market value or higher.
- Testing Devices (Smartphones): Access to the latest devices.
- Check-in/out Time Management: Own system (Apps).
- Certification Allowance: Various types available, leading to salary increases.
Additional Benefits & Career Development
- Salary Review: Every 6 months.
- Parties & Events: Plenty!
- Career Path: We offer two main career paths—organizational management or expertise (specific technology, project management, UX design, sales, marketing, etc.). Advancement to Director, CTO, or even CEO is possible.
Recruitment Policy
- Commitment to equal opportunities and personal growth.
- We welcome applicants of all nationalities, ethnicities, ages, genders, religions, and backgrounds, including individuals with disabilities.
- We aim to place employees in roles that maximize their abilities and growth potential while offering a competitive and attractive salary.
Message to candidates
- Vietnam is experiencing remarkable growth, and our company continues to expand alongside it. Why not join our team and grow with us?
- If you resonate with our VISION and do your best here, we promise your market value in the IT industry will increase significantly.
