IT Specialist
Posted Updated 8
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Description
- Consulting with design managers and other departments as required.
- Providing IT assistance to designers (in office and work from home).
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- Monitoring hardware, software, and system performance metrics.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining databases and ensuring system security.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
- Maintain servers and backups.