IT Specialist
IT SPECIALIST
Company Overview
Voltava is a premier, global manufacturing and assembly partner formed through the combination of Detroit Manufacturing Systems (DMS), Android Industries and Avancez. Headquartered in Auburn Hills, Michigan, Voltava unites the complementary strengths of three industry leaders to deliver innovative solutions in complex module assembly, sequencing, contract manufacturing, supply chain, automation and tooling and equipment design. With approximately 5,400 Team Members across 21 facilities worldwide, Voltava serves a broad portfolio of OEM customers across the automotive, industrial, e-mobility, heavy truck, defense and technology sectors. The company is built on a foundation of quality, safety, operational excellence and environmental responsibility–made possible through a vibrant, collaborative, diverse and people-focused culture.
JOB SUMMARY:
IT Specialist is responsible for maintain and improve the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company’s important files and information remain safe and intact.
DUTIES AND RESPONSIBILITIES:
Technical support for customized production related applications.
Primary contact for hardware and software related questions.
Support scanning and printing activities for all Team Members.
Assist with the implementation of systems upgrades and security integrity.
Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
Proactive systems monitoring to include problem identification, escalation and resolution.
Writing process and workflow documentation.
Coordinate hardware, operating system and software setup.
Train end users on hardware and software applications.
All other duties as assigned.
EDUCATION AND EXPERIENCE:
Bachelor's degree or equivalent specialized training or certification.
Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.
TRAVEL:
Travel Required: Minimum
KNOWLEDGE, SKILLS, AND ABILITIES:
Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
Basic networking fundamentals and client/server architecture.
Basic wireless network experience.
Experience with Visual Basic, VB.net, and macro creation a plus.
Experience supporting Office 365 suite.
Experience with VMware ESXI 6.0 and greater, and vCenter 6.0 and greater.
Experience with Microsoft Team is a plus.
Experience with Raspberry PIs is a plus.
Ability to learn and adapt to new technology.
Willing to do whatever it takes to support the team and thus the customer.
Ability to participate in change activities and lead them as required.
Strong problem solving and analytical skills.
Works well within a team environment.
Attention to details and aptitude for working with data.
Highly organized and able to prioritize tasks.
Technical support experience
BENEFITS:
Blue Cross Blue Shield Medical
Delta Dental
VSP Vision
401k Matching
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Additional Competitive Benefits
PURPOSE:
Building A Better Everything
We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.
VALUES:
Respect
Integrity
Courage
Impact