IT Support Analyst
Posted Updated
Summary
Hands-on IT Support Analyst at GS1 Australia in Mulgrave: troubleshooting user issues on the floor and remotely, onboarding new starters, and owning technical issues from first contact through to resolution.
We’re looking for an experienced IT Support Analyst who enjoys getting hands-on, helping people and following technical issues through from first contact to resolution. This isn’t a role where you’ll spend your day sitting behind a computer triaging requests. You’ll be out on the floor, engaging with users and troubleshooting issues at their desks, as well as remoting into offsite users to provide support wherever they’re working. From setting up new starters and resolving meeting room issues t…