IT SUPPORT AND ADMIN EXECUTIVE (资讯工艺与行政专员)

Salary: RM 4,000 – RM 5,000 per month

About the role

Ensure the normal day to day operations and support of the installation, maintenance, troubleshooting of hardware, software, system application, POS, CCTV, emails, server, printers, backup/recovery and network infrastructure (Windows).

Key responsibilities

• Maintain proper preventive maintenance records and ensure works carryout compliance with SOP.

• Review and uphold documentation pertaining to ISO standard and procedures.

• Assist in preparing tenders or invited quotation from vendors.

• Work as a team to plan and execute IT projects (Upgrades, Migration and etc) within a timeframe given.

• Deliver timely services according to the requirements and meet the service level.

• Maintain high level of satisfaction with a polite, efficient, well presented and timely service.

• Handle and store all data with integrity & confidentially.

• Undertake other assigned tasks on a daily basis.

• Preparation and updating of presentation materials as required by the management and committee for use in meetings and events.

• Assist in the handling of any related IT Devices such as PABX phone, Photocopiers, attendance systems, monitors and etc.

About you

• Professional Certificate, Diploma in Computer Science/ Information technology or similar.

• At least 1+ years' experience in IT support and systems maintenance.

• Excellent written and verbal communication skills.

• Good interpersonal skills.

• Good problem-solving skills.

• Strong analysis skills, attention to detail, teamworking skill.

• Required Language: Chinese, Malay & English.

• Willing to respond to network and server errors after office hours.