IT Support & Operations Executive – Immediate Hiring!
Summary
Entry-level IT Support & Operations Executive handling day-to-day office IT: tracking and setting up computers, phones and equipment, basic troubleshooting, light support of the company CRM, and liaising with IT/telecom providers and HQ on issues and quotations. Uses Excel/Google Sheets; RM2,000–3,000/month in Kuala Lumpur.
Salary: RM 2,000 – RM 3,000 per month
We are looking for a proactive IT Support & Operations Executive to support our day-to-day IT operations, company equipment and communication with technology providers.
This role is suitable for someone who is organised, comfortable with computers, learns quickly and enjoys solving day-to-day technical issues.
Key Responsibilities
Maintain records of company computers, phones, SIM cards and other IT equipment.
Track which equipment is assigned to each employee.
Assist with basic setup and troubleshooting of computers, phones, software and office IT equipment.
Learn and provide basic support for the company’s CRM and other internal systems.
Report and follow up on system or technical issues with the HQ team or external providers.
Communicate with IT, internet, telecom and other service providers when support is required.
Help source quotations and compare prices from different providers.
Check provider services and supporting documents before invoices are submitted for approval.
Help ensure office internet, computers and basic IT systems are working properly.
Support other IT-related operational tasks when required.
About you
Diploma or Degree in IT, Computer Science or a related field is an advantage.
Fresh graduates are welcome to apply.
Basic knowledge of computers, software and common IT troubleshooting.
Comfortable learning new systems and technology.
Good communication skills.
Organised, responsible and able to follow up on tasks.
Good command of English and Bahasa Malaysia.
Basic Microsoft Excel / Google Sheets skills.
Why Join Us
Hands-on experience in IT and business operations.
Opportunity to learn CRM and business systems.
Career development opportunities.
Supportive working environment.
EPF, SOCSO and EIS statutory contributions.
