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IT Support & Operations Executive – Immediate Hiring!

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Summary

Entry-level IT Support & Operations Executive handling day-to-day office IT: tracking and setting up computers, phones and equipment, basic troubleshooting, light support of the company CRM, and liaising with IT/telecom providers and HQ on issues and quotations. Uses Excel/Google Sheets; RM2,000–3,000/month in Kuala Lumpur.

Salary: RM 2,000 – RM 3,000 per month

We are looking for a proactive IT Support & Operations Executive to support our day-to-day IT operations, company equipment and communication with technology providers.

This role is suitable for someone who is organised, comfortable with computers, learns quickly and enjoys solving day-to-day technical issues.

Key Responsibilities

  • Maintain records of company computers, phones, SIM cards and other IT equipment.

  • Track which equipment is assigned to each employee.

  • Assist with basic setup and troubleshooting of computers, phones, software and office IT equipment.

  • Learn and provide basic support for the company’s CRM and other internal systems.

  • Report and follow up on system or technical issues with the HQ team or external providers.

  • Communicate with IT, internet, telecom and other service providers when support is required.

  • Help source quotations and compare prices from different providers.

  • Check provider services and supporting documents before invoices are submitted for approval.

  • Help ensure office internet, computers and basic IT systems are working properly.

  • Support other IT-related operational tasks when required.

About you

  • Diploma or Degree in IT, Computer Science or a related field is an advantage.

  • Fresh graduates are welcome to apply.

  • Basic knowledge of computers, software and common IT troubleshooting.

  • Comfortable learning new systems and technology.

  • Good communication skills.

  • Organised, responsible and able to follow up on tasks.

  • Good command of English and Bahasa Malaysia.

  • Basic Microsoft Excel / Google Sheets skills.

Why Join Us

  • Hands-on experience in IT and business operations.

  • Opportunity to learn CRM and business systems.

  • Career development opportunities.

  • Supportive working environment.

  • EPF, SOCSO and EIS statutory contributions.


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