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Icelantic

IT Support Apprentice

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Summary

Entry-level 12-month IT Support Apprenticeship in Edinburgh City Centre: building computers and laptops, setting up new users, and helping the help desk with calls and live chats while learning first-line troubleshooting. Includes on-the-job plus dedicated training on Microsoft systems, networks, and Microsoft-certified courses.

This will be an apprentice-level appointment under the Modern Apprenticeship scheme, and you will be enrolled onto the IT Support learning plan.\n\nAs well as getting on-the-job training, you will also receive dedicated training on Microsoft systems & applications, networks, and general IT problem-solving skills.\n\nYour role will initially involve a high degree of building new computers and laptops, setting up new users, and assisting the help desk team with answering calls and live chats, spe…

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