IT Support Associate | Makati
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Summary
An onsite IT Support Associate in Makati who handles day-to-day technical support for computers, applications, email, networks, and printers, plus user account, IT asset, and records management, with some involvement in cybersecurity and cloud initiatives. Core tech: Windows, Google Workspace, basic networking and hardware/software troubleshooting.
Work Setup: Monday to Friday, Full Onsite
Location: Makati
Industry: Events
Key Responsibilities:
- Deliver technical support for computers, applications, email, networks, printers, and other IT equipment.
- Set up, configure, maintain, and troubleshoot company hardware and software.
- Manage user accounts, access permissions, IT assets, and technical records.
- Resolve IT issues efficiently and coordinate escalated concerns with vendors or external service providers.
- Assist with cybersecurity, data protection, system maintenance, and cloud-based technology initiatives.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- 1+ year of experience in IT support, help desk, or technical troubleshooting.
- Basic to intermediate knowledge of Windows, hardware, software installation, networking, and Google Workspace.
- Strong troubleshooting, analytical, problem-solving, and communication skills, with knowledge of IT asset management, cybersecurity, or cloud systems as an advantage.
- Willingness to work onsite and provide technical support during company events; relevant IT certifications are a plus.