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Nigel Frank International

IT Support [End User | MNC]

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Summary

Level 1 & 2 end-user IT support at a multinational healthcare/life-sciences organisation in Singapore: handling onboarding/offboarding, accounts, and troubleshooting of hardware, software, Microsoft 365, and network issues, plus supporting IT and cybersecurity projects. Core stack: Windows 11, Intune, Entra ID, Azure, Exchange, Teams.

Salary: $4,000 – $5,800 per month

Role: IT Support Engineer [End-User | MNC]

Location: One-North, Singapore


Looking to broaden your exposure beyond day-to-day IT support? Join a multinational organisation where you'll work across enterprise infrastructure, Microsoft cloud technologies, cybersecurity programmes, and regional IT transformation initiatives.


The Opportunity
  • Provide Level 1 & 2 IT support across end-user devices, applications, and infrastructure.

  • Manage user onboarding, offboarding, accounts, and access permissions.

  • Troubleshoot hardware, software, Microsoft 365, and network-related issues.

  • Support IT projects, system rollouts, and cybersecurity initiatives.

  • Partner with regional and global IT teams to deliver a seamless user experience.


Requirements
  • Diploma or Degree in Information Technology or a related field.

  • Experience providing IT support within a corporate or multinational environment.

  • Strong knowledge of Microsoft technologies including Windows 11, Intune, Entra ID, Azure, Exchange, and Teams.

  • Hands-on troubleshooting experience with PCs, printers, networking equipment, and meeting room technologies.

  • Exposure to VMware, SQL Server, ServiceNow, or TeamViewer would be advantageous.


Why Apply?
  • Global organisation with a strong reputation in healthcare and life sciences.

  • Exposure to regional and enterprise-scale IT environments.

  • Opportunity to work on cybersecurity and digital transformation projects.

  • Broad technical exposure across infrastructure, cloud, and end-user support.

  • Collaborative culture with strong opportunities for professional growth.


Apply now or share your CV to r.koh@tenthrevolution.com to play a key role in IT support in a MNC organisation.


Reg No: R21100713

EA Licence: 11C3017


Skills

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