IT Support Engineer
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Description
Job Title: IT Support Engineer Hardware, Software & Firewall
Experience: 25 Years
Department: IT Infrastructure / IT Support
Employment Type: Full-Time
Job Summary
We are looking for a skilled IT Support Engineer to provide technical support for hardware, software, network connectivity, and firewall-related issues. The candidate will be responsible for troubleshooting IT problems, maintaining IT infrastructure, ensuring system security, and providing timely technical assistance to end users.
- Bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
- 25 years of experience in IT support, desktop support, or IT infrastructure support.
- Strong knowledge of Windows 10/11, hardware troubleshooting, and software installation.
- Basic knowledge of networking concepts such as TCP/IP, DNS, DHCP, LAN, and WAN.
- Hands-on experience with firewall troubleshooting and configuration.
- Knowledge of VPN, network access rules, and endpoint security.
- Experience with Active Directory and Microsoft 365 is preferred.
- Strong analytical, troubleshooting, communication, and problem-solving skills.
If interested, Kindly revert updated profile to 7338936645 or pooja.c@gscr-inc.com