IT Support Engineer/ IT Manager

Key Responsibilities:

• Provide support for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops and other peripherals.
• Troubleshoot operating system errors .
• Set up and manage user accounts, permissions, and passwords.
• Assist users with software installations, updates, and troubleshooting.
• Maintain IT inventory and documentation of support requests.
• Collaborate with IT teams to resolve complex technical problems.
• Ensure data security and backup solutions are in place.