IT Support Engineer (Junior/ OS/ Network System)
Summary
Junior IT Support Engineer providing help desk and on-site support at a Singapore (Ubi) office: troubleshooting hardware, software, and network issues, deploying and maintaining systems, and documenting fixes. Core stack spans Windows, macOS, and Linux; Mon-Fri 9am-6pm, S$2,000-3,000 plus commission and bonus.
Position: Junior IT Support Engineer
Working Hours: Monday to Friday (9am – 6pm)
Location: Ubi
Salary: S$2,000 – S$3,000 + Commission + Performance Bonus
Key responsibilities
Troubleshoot and resolve technical issues related to hardware, software, and network systems
Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently
Perform routine maintenance tasks, such as software updates, patches, and system checks
Assist in the deployment and configuration of new hardware and software
Identify and diagnose technical problems, providing timely and effective solutions
Collaborate with senior IT staff to resolve complex technical issues
Document technical issues, resolutions, and procedures for future reference
Maintain accurate records of IT assets, software licenses, and system configurations
Provide training and guidance to end-users on the use of IT systems and applications
Develop and maintain user documentation and guides
Requirements
ITE/Diploma in Computer Science, Information Technology, or a related field
Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)
Experience with help desk software and ticketing systems
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Good time management and organizational skills
Certifications: CompTIA A+, Network+, or similar certifications are a plus
HOW TO APPLY:
Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to liora.chow(at)trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chow Zi Xin (Liora)
EA Personnel Reg No: R25157767