IT Support Engineer (MacBook & L2 Network Specialist)
Posted Updated
Summary
Solution IT is hiring an IT Support Engineer to serve one of its clients in Redwood City, CA, acting as the Tier 2/3 escalation point for Apple MacBook fleets. Day-to-day work centers on macOS endpoint administration, provisioning and securing devices via enterprise MDM tools like Jamf Pro, Kandji, and Mosyle, plus L2 network support.
Solution IT Inc. is looking for IT Support Engineer (MacBook & L2 Network Specialist) for one of its clients in Redwood City, CA Job Title: IT Support Engineer (MacBook & L2 Network Specialist) Responsibilities: Endpoint & macOS Administration (60%) Act as the lead escalation point (Tier 2/3) for advanced hardware, OS, and software troubleshooting across Apple MacBook Pro and Air fleets. Provision, update, and secure endpoints using enterprise MDM solutions (e.g., Jamf Pro, Kandji, Mosyle). Enf…