IT Support Engineer / Service Desk Analyst
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Summary
A customer-facing IT support role at AWD Online providing hands-on technical assistance across 56 client sites while also handling remote support via the Service Desk. Day to day involves troubleshooting everyday technology issues onsite and remotely to keep users productive.
IT Support Engineer / Service Desk Analyst Onsite and Remote Support Join a varied, customer-facing IT support role where youll provide hands-on technical assistance across 56 dedicated client sites, troubleshoot day-to-day technology issues and help keep users productive. Alongside face-to-face support, youll work with the Service Desk team to provide remote customer support, giving you exposure to both onsite and service desk environments. If youve also worked in the following roles, wed also…