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IT Support Executive

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Summary

Provides day-to-day IT system support for a Singapore-based company: troubleshooting issues via remote support tools, phone, and email; monitoring transactions and settlement reports; and assisting with software upgrades. Core tech includes MS SQL and remote support applications; training is provided, making it suitable for juniors.

Salary: $2,300 – $2,700 per month

Job Highlights:

  • Location: Kallang, Singapore

  • Up to S$2,700 per month

  • 1-Year Contract (Convertible & Renewable)

  • Working Hours: Monday to Friday, 9:00am – 6:00pm

  • Performance Bonuses

We are looking for an IT Support Executive to provide day-to-day system support and troubleshooting. Training will be provided, making this an excellent opportunity for candidates looking to develop their technical support experience.

Responsibilities

  • Provide system support and troubleshoot technical issues via remote support tools, phone calls, and email.

  • Perform transaction checks and monitor system functions to ensure smooth daily operations.

  • Review system reports, investigate settlement discrepancies, and carry out necessary rectifications.

  • Support software upgrades and other system maintenance activities.

Skills/Experience Required

  • Diploma in Computer Science, Information Technology, or a related discipline.

  • Basic knowledge or hands-on experience with MS SQL.

  • Experience using remote support tools and applications is preferred.

  • Good communication skills, particularly when providing support via phone and email.

  • Able to work independently and manage assigned support tasks effectively.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)





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