IT Support Executive
Salary: $4,000 – $5,000 per month
About the role
We are seeking a proactive IT Support Executive to provide day-to-day technical support and maintain the company's IT infrastructure and systems.
Key responsibilities
Provide first-line IT support to employees
Troubleshoot hardware, software, network and connectivity issues
Install, configure and maintain computers, printers and IT equipment
Manage user accounts, access rights and system permissions
Support Microsoft 365, email and collaboration tools
Maintain IT asset inventory and equipment records
Assist with system upgrades, software installation and IT projects
Monitor basic network and system performance
Coordinate with external IT vendors when required
Maintain IT documentation and troubleshooting records
About you
Diploma or Degree in Information Technology, Computer Science or related field
2–5 years of IT support / helpdesk experience
Good knowledge of Windows, Microsoft 365 and basic networking
Familiar with hardware and software troubleshooting
Knowledge of Active Directory is an advantage
Strong problem-solving and communication skills
Able to work independently and respond to users professionally
Benefits
Competitive salary
Performance bonus
Annual leave
Medical benefits
CPF contributions
Professional training and development
Career progression opportunities