IT Support (Fresh Gradaute position)
About the role
Join the dynamic IT team at Speedy Group Corp. Limited as an IT Support professional. In this full-time position based in Hong Kong, you will play a crucial role in ensuring the smooth operation of the company's technology infrastructure and providing exceptional user support.
What you'll be doing
Respond promptly to user inquiries and troubleshoot a variety of hardware and software issues
Provide first-line support and guide users through the resolution of technical problems
Assist with the installation, configuration, and maintenance of desktop computers, laptops, and other IT equipment
Collaborate with the IT team to implement new technologies and enhance existing systems
Document and maintain detailed records of all support activities and resolutions
What we're looking for
Familiarity with a range of hardware, software, and operating systems
Strong troubleshooting and problem-solving skills with a passion for providing excellent customer service
Relevant technical certifications or qualifications in IT support or a related field
Fresh graduates from Computing/ Information Technology is welcome
About us
Speedy Group Corp. Limited is a leading provider of innovative technology solutions, helping businesses to transform and thrive in the digital age. With a strong track record of success and a commitment to excellence, we are dedicated to empowering our clients and fostering a dynamic, collaborative work culture.
If you're ready to contribute your skills and expertise to our growing team, we encourage you to apply now.