IT Support (Junior/mid) – Office & Systems
Summary
On-site junior/mid IT support role at fashion brand Meller's Barcelona headquarters: the person is the first-line technical contact for office staff, managing devices, accounts and network, administering Google Workspace, supporting Shopify back-office operations, and driving internal automation and system projects.
Are you passionate about fashion and excited to join our Barcelona headquarters to be the go-to technical backbone of our fast-growing office team?
We're seeking an energetic IT Support (Junior/mid) – Office & Systems with an innovative mindset and a passion for providing seamless first-line technical support and driving internal system projects.
Your role
● Resolve daily technical issues for office users, managing equipment, accounts, accesses, peripherals, and network connectivity.
● Manage Google Workspace operations, including user onboarding/offboarding, permissions, Drive, and email administration.
● Provide functional support for Shopify, handling back-office tasks, order/product incidents, and basic configurations.
● Oversee hardware inventory and manage the technical onboarding and offboarding processes for all employees.
● Document internal processes, enrich our knowledge base, and collaborate on system projects and automation initiatives.
What we're looking for
● 2 to 3 years of experience in technical support or helpdesk roles, backed by an IT, systems, or equivalent educational background.
● Proficiency in macOS/Windows and cloud tools, with a strong bonus for experience in Google Workspace Admin, Shopify, Zapier, Apps Script, AI, or basic scripting.
● A service-oriented, highly organized professional with an eagerness to learn and grow within a fast-paced environment.
● Fluency in Spanish and a solid level of English.
What we offer
● Full-time permanent contract.
● Exclusive Meller product discounts.
● Growth and training opportunities within the company.
● A work environment where authenticity, creativity, and innovation are at the core.
● Join a dynamic team.
Meller is committed to an inclusive selection process. We welcome candidates of all backgrounds, identities, and abilities, and strive to create a workplace where everyone can thrive.
We can't wait to meet you.
The Meller Team