IT Support & Maintenance
Description
Salary: Rp 4.500.000 – Rp 5.500.000 per month
About the role
This role involves providing technical support and maintaining IT infrastructure for an organization. You will troubleshoot and resolve hardware and software issues, manage network systems, and assist users with daily technical needs.
Key responsibilities
Troubleshoot and repair hardware issues including computers, laptops, printers, and supporting devices
Install, configure, and maintain operating systems (Windows/macOS), office applications, and company software
Manage and monitor local network stability (LAN/Wi-Fi), routers, switches, and internet connectivity
Provide daily technical helpdesk support to all internal users and employees
Conduct data collection, inventory, and management of IT assets
Create technical documentation related to issue resolution and system maintenance
About you
Minimum S1/D3 education from Computer Science, Information Systems, or related field (Fresh graduates welcome to apply)
Minimum 1–2 years of experience in IT Support or Helpdesk roles is a plus
Proficiency in basic hardware, software, and network troubleshooting (TCP/IP, LAN, Wi-Fi)
Familiarity with Windows operating system and basic knowledge of Linux/MacOS
Good communication skills, patience in serving users, and ability to work both independently and as part of a team