IT Support & Network Internship - Melbourne
Location: Melbourne, VIC
Type: Unpaid Internship | 3 Days per Week
Duration: 12 Weeks
Start: Immediate
Gain Hands-On IT Support & Networking Experience
We are looking for a motivated IT Support & Network Intern to join its Melbourne-based IT team.
This is an excellent opportunity for an IT student or recent graduate looking to gain practical Australian experience in technical support, networking, Microsoft 365, cloud solutions and IT infrastructure while working alongside experienced IT professionals.
Key Responsibilities
- Assist with Level 1 IT support and troubleshooting
- Support hardware, software and network-related issues
- Assist with desktop, laptop and device configuration
- Troubleshoot Wi-Fi, connectivity and basic network issues
- Support Microsoft 365 and user account administration
- Assist with installation and configuration of IT equipment
- Gain exposure to servers, firewalls and network infrastructure
- Assist with onsite and remote technical support
- Document technical issues, resolutions and IT procedures
- Support the IT team with ongoing client and infrastructure projects
- Studying or recently completed IT, Computer Science, Networking, Cybersecurity or a related qualification
- Understanding of Windows environments and Microsoft 365
- Basic knowledge of TCP/IP, DNS, DHCP, LAN/WAN and networking fundamentals
- Good understanding of computer hardware and software
- Strong troubleshooting and problem-solving skills
- Good communication and customer service skills
- Proactive attitude and willingness to learn
What You'll Gain
- Hands-on Australian IT industry experience
- Practical IT support and troubleshooting experience
- Exposure to networking and IT infrastructure
- Experience with Microsoft 365 and cloud environments
- Exposure to real client IT environments
- Mentorship from experienced IT professionals
- Valuable local experience to strengthen your CV
Location: Melbourne, VIC
Duration: 12 Weeks
Schedule: 3 Days per Week
Internship: Unpaid
Program: Self-Funded Professional Internship Program
Important Information
This is an unpaid internship offered through our Self-Funded Professional Internship Program. A program fee applies to successful placements, with no upfront payment required.
Payment is only required once you have been successfully selected by the host company and your internship has been confirmed.
Ready to build your IT Support and Networking career in Australia? Apply today with your CV.